Here at Urban Pizazz we do everything we can to ensure that your order arrives when you expect it to and in the condition it leaves us.
As a small business, we take great care in preparing and sending your orders. To protect both our customers and our business, we use fully tracked delivery services that provide delivery confirmation and photographic evidence where available.
Please be aware that, in line with standard courier practices, if delivery to the specified address is not possible, the courier may deliver your parcel to a neighbour or to a safe location at their discretion. Once a parcel is marked as delivered by the courier, we are no longer responsible for the item. Any issues arising after delivery, such as theft, loss or misplacement, must be addressed directly with the courier service and/or your local authorities.
Thank you for your understanding and continued support.
OUR STANDARD DELIVERY:
Standard delivery FREE to any mainland UK address (excluding addresses in the Channel Islands).
For addresses in Northern Island there is a £3.49 surcharge.
*For International orders, Please see grid below for price guide and locations.
Please allow up to two working days for dispatch. You will be provided with a tracking number for all orders, which can be tracked via logging into your account.
Please note: Personalised products are made to order and therefore have a slightly longer delivery lead time of up to 15 working days.
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Zone 1 Mainland UK Northern Ireland = £3.49 surcharge |
Free Approx 3 - 6 Working Days |
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Zone 2 US, Canada, Australia, New Zealand, Japan, Singapore, Thailand, Malaysia |
From £16.00 Approx 8 - 15 Working Days |
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Zone 3 France, Ireland, Germany, Italy, Belgium, Czech Republic, Spain Mainland only, Netherlands, Austria, Cyprus, Greece, Poland, Portugal, Denmark, Estonia, Finland, Hungary, Sweden, Isle Of Man, Albania, Bulgaria, Croatia, Iceland, Latvia, Lithuania, Luxembourg, Malta, Norway, Romania, Slovakia, Slovenia |
From £10.00 Approx 8 - 15 Working Day *Some areas maybe quicker. |
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* Delivery to Denmark, Finland, Sweden or Norway will be delivered to the nearest parcel shop, for collection. *International buyers will be responsible for any customs charges or Import taxes. |
*Please be aware International orders are non-returnable. So please make sure you are ordering the correct size if purchasing rings |
Please note:
Delivery times are extended over public holidays. Delivery times for items ordered during busy periods could take up to 2 days longer than usual so please be patient during these times.
Recipients are responsible for any customs fees, taxes or import duties that may apply upon delivery in countries outside of the United Kingdom. These charges are not included in the item price or shipping cost.
